Weekly topic: Brand Presence a…

Weekly topic: Brand Presence and Reflection at Year End

EthicalBrands.com concludes the series on brands at Christmas by discussing the presence of brands in 2… Read More
lucysolorzano 5 years ago
2015: A Grey Year for Guatemal…

2015: A Grey Year for Guatemalan Brands

Elizabeth Rojas critizises the conservative strategies of many brands and exhorts them to build a more emot… Read More
lucysolorzano 5 years ago
Face to Face:Brand Presence an…

Face to Face:Brand Presence and Reflection at Year End

Luis Fernando Alejos and Zully de la Roca conclude the series on brands by discussing brand presence an… Read More
lucysolorzano 5 years ago
Home » Tag Archives: customer experience

Tag Archives: customer experience

Macy’s Announces Thousands Of Job Cuts

macys christmas window bokeh night photography

07/01/2016 Via Huffpost Business: Macy’s is cutting up to 4,800 jobs and has slashed its profit outlook after a miserable holiday season. The nation’s largest department store chain, which also operates upscale Bloomingdale’s, said about 2,110 of the job cuts will come from reducing staffing levels at stores, eliminating duplications in back office operations and consolidating regional store groups. The …

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All Mariah Carey wants for Christmas… is a festive streaming payout

Mariah Carey Christmas Shutterstock photograph

24/12/2015 Via The Guardian: Justin Bieber may be gracefully trying to bow out of the race for Christmas number one in the UK by encouraging fans to buy the rival NHS Choir song, but further down the chart there’s another notable festive trend. Older Christmas songs by Mariah Carey, The Pogues and Kirsty MacColl, Wham, Shakin’ Stevens, Wizzard and Chris …

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Bret Easton Ellis on Living in the Cult of Likability

Photo credit: planetc1 via Visualhunt / CC BY-SA

08/12/2015 By Bret Easton Ellis for Turning Points (a NY Times  magazine that explores what critical moments from this year might mean for the year ahead) Turning Point: Uber becomes one of the world’s most valuable start-ups. On a recent episode of the television series “South Park,” the character Cartman and other townspeople who are enthralled with Yelp, the app that …

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After Coldplay’s Snub, Why Does Spotify Cling to Free Music?

Coldplay black and white Paris 2014

04/12/2015 Via Bloomberg Business: When Apple Music users opened their apps this morning, they found Coldplay’s new album, A Head Full of Dreams, waiting for them. Spotify subscribers have to do without. The British rock band is the latest big act to hold a new album off the world’s leading streaming service, in the latest rejection of Spotify’s insistence that artists include their music in the free, ad-supported version …

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A 68-year-old man just sued Apple for deleted honeymoon photos, and won

iPhone conference boring

02/12/2015 Via The Daily Dot: Deric White, a 68-year-old London retiree, just fought Apple and won. He sued the company after he took his iPhone into a local Apple Store and, upon getting it back from servicing, discovered that employees had erased everything on his phone without asking him if he’d backed it up anywhere. White asked for £5,000, and was …

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Taxi owners sue New York City as Uber ‘eviscerates’ their industry

New York yellow cabs traffic

18/11/2015 Via The Guardian: New York taxi owners and the lenders behind some of them are suing New York City and its Taxi and Limousine Commission, saying the proliferation of Uber is destroying their businesses and threatening their livelihoods. The lawsuit filed in Manhattan federal court accuses the defendants of violating yellow cab drivers’ exclusive right to pick up passengers on …

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Report: SeaWorld to End Killer Whale Shows in San Diego

Orca San Diego Sea World park show

9/11/2015 Via Newsweek: SeaWorld plans to phase out its controversial killer whale show at its San Diego location starting next year, amid ongoing criticism about its treatment of the animals, according to The San Diego Union-Tribune. The Tribune reported that the company announced its plan in an online document, which since has been removed from the company’s website. The paper also reported that the new orca …

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Life Imprisonment for India Uber Rapist

NEW DELHI, INDIA  DECEMBER 8: Police escort Uber cab driver Shiv Kumar Yadav (C, in black) who is accused of raping a woman, following his court appearance at the Tis Hazari court on December 8, 2014 in New Delhi, India. Shiv Kumar Yadav was remanded in custody for three days while police investigates the case. Delhi government banned Uber from operating in the Indian capital for failing to do background check on Shiv Kumar, who had previously been accused of assault. (Photo by Raj K Raj/Hindustan Times via Getty Images)

03/11/2015 Via BBC: An Indian court has sentenced an Uber taxi driver to life imprisonment after he was found guilty of raping a female passenger last year in Delhi. Shiv Kumar Yadav was also convicted of criminal intimidation and kidnapping. The 26-year-old woman was taken to a secluded area and raped after booking a journey home with Uber in December. …

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Aquafina to say it comes from same source as tap water

Aquafina water bottles

Via ABC News: The label on Aquafina water bottles will soon be changed to spell out that the drink comes from the same source as tap water, the brand’s owner PepsiCo said Friday. A group called Corporate Accountability International has been pressuring bottled water sellers to curb what it calls misleading marketing practices. Aquafina is the single biggest bottled water …

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